TikTok Shop Support
Localized the help experience for TikTok Shop in the US, leading to a significant boost in buyer trust and notably improved customer satisfaction.
Facebook Unified Ecosystem
Unified Facebook family of apps into a single channel, resulting in an unprecedented 1M+ channel installations across Shopify.
Read case study 🔐Turning Delivery Around
Designed mobile flows to guide users through missing packages and streamline refunds, leading to a massive reduction in user friction.
Read case study 🔐IBM Cloud Console
Turned IBM's legacy cloud computing dashboards into an award winning experience that improved usability at scale.
Read case studyMeta & Shopify Checkout
Untangled Meta & Shopify's checkout experience, making merchants more profitable and CEOs of high-profile businesses happier.
Read case study 🔐Reimagining TikTok Shop
Transforming TikTok Shop into the ultimate discovery hub by redefining how users shop and engage with short videos.
Work in progress 🚧